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Privacy Policy

Last updated: August 2, 2025

1. Introduction

Footixify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address (for account registration)
  • Payment information (processed securely by third-party providers)
  • Profile information and preferences
  • Communication data when you contact us

Usage Information

We automatically collect certain information when you use our service:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interaction data
  • Pages visited and time spent on our platform
  • Referral sources and search queries

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Provide personalized content
  • Analyze site performance and usage
  • Deliver targeted advertisements

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and manage subscriptions
  • Send important updates and notifications
  • Improve our algorithms and predictions
  • Personalize your experience
  • Conduct analytics and research
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in these limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal)
  • Email communications
  • Analytics and performance monitoring
  • Cloud hosting and data storage

Legal Requirements

We may disclose information if required to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Investigate potential violations of our Terms
  • Ensure the safety of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure hosting infrastructure
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

  • Request a copy of your personal information
  • Export your data in a portable format

Correction and Deletion

  • Update or correct your personal information
  • Request deletion of your account and data

Consent and Objection

  • Withdraw consent for data processing
  • Object to certain uses of your information
  • Opt-out of marketing communications

To exercise these rights, please contact us at privacy@footixify.com. We will respond to your request within 30 days.

7. Cookie Policy

We use several types of cookies:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website (Google Analytics).

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie preferences through your browser settings or our cookie consent banner.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Typical retention periods:

  • Account Information: Until account deletion + 30 days
  • Usage Data: Up to 2 years for analytics purposes
  • Payment Records: As required by financial regulations (typically 7 years)
  • Communication Records: Up to 3 years for customer support

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes where applicable

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided personal information should contact us immediately.

11. Third-Party Services

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We recommend reviewing the privacy policies of any third-party services you access.

Third-party services we integrate with include:

  • Payment processors (Stripe)
  • Analytics services (Google Analytics)
  • Email services
  • Cloud hosting providers

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice on our platform

The updated policy will be effective immediately upon posting, unless otherwise specified.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@footixify.com

Data Protection Officer: dpo@footixify.com

Address: [Your Business Address]

We will respond to your inquiry within 30 days of receipt.

This Privacy Policy is part of our commitment to transparency and your privacy rights.